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      Remote Access Instructions

      AnyDesk on Windows

      1. Download AnyDesk:
      2. Portable Mode:
        • Open the downloaded AnyDesk.exe file.
        • You can either run it as a portable app or choose to install it.
        • Just open the anydesk.exe file to run it as a portable app.
        • After opening, AnyDesk will launch automatically, displaying your AnyDesk address on the main screen.
        • Here, your address (e.g., 1389163682) will be needed to connect remotely.
        • When the authorized technician tries to connect, you will see a pop-up.’
        • Make sure you click on “Allow”.
        • Click on “Accept” with the icon as marked above.

      Great! We are connected to your machine to solve your problem.

       

      TeamViewer Quick Support on Windows

      1. Download TeamViewer QuickSupport:
      2. Portable Mode:
        • Open the downloaded TeamViewer_Setup.exe file.
        • Click Yes.
        • Check the End User Licence Agreement, then click on Continue.
        • Now share your ID and password with us.

      Great! We are connected to your machine to solve your problem.